All orders shipped within USA should arrive roughly 1 week from day of purchase. Please be sure to check tracking to ensure someone is home for the delivery.
We have excellent customer service. Our goal is the make your event the best event possible! We usually respond within 24 hours unless holidays or weekends.
Hassle free returns! If your item is lost or damaged in the mail we will grant you a full refund. Please provide images BEFORE the party date. Also all banners are for one time use, so returns after party are not acceptable.